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Shipping

We strive to process orders promptly, aiming to ship non-imprinted orders within 5 business days. Shipping is typically done via UPS, FedEx, or USPS (at our discretion). Customers are responsible for any customs, duties, or brokerage fees at the time of delivery. If there are any changes to the shipping cost based on the weight or size of your package, we will contact you for approval before shipping. Please allow adequate time for transit and customs clearance when ordering for specific events. We recommend being available at the delivery address to sign for and receive your order directly from the shipping company. We are not responsible for lost or stolen packages left at unattended locations. If we have your email address, we will send tracking information once your order has shipped.

Please note: The delivery time of your order depends on UPS, FedEx, or USPS adhering to their posted shipping schedules. Occasionally, delays may occur due to unforeseen events, like bad weather (""Acts of God""). If such an event causes you to miss your required delivery date, you may refuse the order, and we will issue a refund for the cost of the merchandise only (shipping costs will not be refunded). International delivery dates cannot be guaranteed, so please plan ahead.

Expedited Shipping

Expedited orders require a signature upon delivery. If a delivery attempt is missed, and the package is returned to our warehouse, a refund will be issued minus the shipping charges.We use the best available shipping methods to ensure timely deliveries. However, during peak periods like the holiday season, delays due to the carrier’s capacity limitations may occur. These delays are beyond our control, and we are not responsible for them. Please plan accordingly by allowing an extra 1-2 business days for delivery.

Overnight & Guaranteed Delivery Shipping

We’ve got you covered! Overnight and Guaranteed Day-of-Delivery shipping options are available. Just like with standard orders, any orders placed before 5:00 p.m. CST will ship out the same business day. Please note that overnight and express shipping ensures next-business-day delivery, excluding weekends and most holidays. Business days are Monday through Friday. If your order contains more than 30 items. We also offer Saturday delivery for an extra fee if you place your order over the phone. UPS shipments cannot be delivered to PO Box addresses.

UPS Ground Shipping is Guaranteed

For a budget-friendly option, UPS Ground is a great choice for guaranteed delivery on a specific day. UPS guarantees delivery within the number of business days shown on the UPS Ground shipping. Remember, business days are Monday through Friday, excluding holidays. The first business day is counted as the day after your order ships. For example, if you’re 3 business days away and your order ships on Monday, it will arrive on Thursday. Please note that UPS Ground cannot ship to PO Box addresses.

Free Shipping on All Orders

We offer FREE shipping on all orders within the contiguous United States. For smaller purchases, Standard Economy shipping rates will vary based on the weight of your order. Both Standard Economy and Free Shipping orders will be shipped via the carrier we choose (usually USPS or UPS), depending on the package's weight and location. Delivery typically takes 1 to 7 business days, depending on the distance from our warehouse. We cannot guarantee delivery times for orders with Free Shipping, and depending on the weight.

Email Subscription & Marketing Consent

By placing an order on our website, you agree to join our email list. This means you consent to receive marketing emails, including promotions, updates, and related information. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting our Customer Service team.